Factors influencing end-user accounting system satisfaction at 5-star hotels in Badung Regency

Komang, Putri Meryastiti and Ni Made, Sri Rukmiyati and Ni Luh, Riska Yusmarisa (2023) Factors influencing end-user accounting system satisfaction at 5-star hotels in Badung Regency. In: Proceeding Book The International Hospitality Entrepreneurship and Innovation Conference.

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Abstract

This study aims to investigate the variables that affect users' satisfaction with accounting information systems. According to the Theory of Planned Behavior framework, the system quality and information quality are the variables that are assumed to affect information system user satisfaction. The impact of both on system user satisfaction will be investigated in this study. A sample of 86 respondents from an accounting department at a five-star hotel in Badung Regency made up the population of this quantitative study, which was undertaken. In this study, a linear regression test was applied to address the issues being studied. According to the study's findings, accounting software user satisfaction is positively impacted by the quality of information systems and information itself. The findings of this study lend support to the theory and earlier research.

Item Type: Conference or Workshop Item (Paper)
Uncontrolled Keywords: Information system quality, Information quality, User satisfaction. Information system, Satisfaction, Qualities.
Subjects: Computers, Control & Information Theory > Control Systems & Control Theory
Economics and Business > Consumer Affairs
Depositing User: - Anneke -
Date Deposited: 17 Nov 2023 06:02
Last Modified: 17 Nov 2023 06:02
URI: https://karya.brin.go.id/id/eprint/24416

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