The Role of Job Satisfaction as a Mediator: Exploring the Impact of Communication Quality and Principal Conflict Management on Teacher Performance

Indonesian teachers' current performance is still not optimal and professional in their educator duties. The quality of students depends on the teacher's performance in teaching. The study aimed to analyze and test the effect of communication quality and principal conflict management on the performance of MI teachers in Trenggalek Regency, with job satisfaction as an intervening variable. Explanatory research is a type of research used with a quantitative approach and data collection methods using survey methods. Types of research using explanatory research types survey methods by giving questionnaires to 132 teachers as respondents. The SEM-PLS method is used in data analysis and testing with the help of the SmartPLS 3 application program. The findings showed that the quality of communication, conflict management, and job satisfaction partially affected teacher performance. It was also found that job satisfaction mediates the partial influence of communication quality and conflict management on teacher performance. This finding shows the critical role of school principals in paying attention to teachers' job satisfaction and performance at school, both in delivering quality information and conflict management.