Analysis of customer interests in choosing products sharia banking for Febi students at UIN SMH Banten

Intan, Riani and Syifa, Mukhammad Fariz and Putri, Melani and Henny, Saraswati and Wahyu, Hidayat (2023) Analysis of customer interests in choosing products sharia banking for Febi students at UIN SMH Banten. Jurnal Ekonomi Islam, 1 (1). pp. 55-68. ISSN 2987-8675

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Abstract

The purpose of this study is to analyze customer interest when choosing Islamic banking products among FEBI students at UIN SMH Banten. This research consists of 2 variables, one of which is Islamic banking products and customer interest. This study applies a quantitative approach through survey methods. Questionnaires were distributed to 30 FEBI students at UIN SMH Banten. After analyzing the data collected using descriptive and inferential statistical methods, this study indicates that customer interest in choosing Islamic banking products is very high. In addition, this study also reveals that there are several variables that influence customer interest in choosing Islamic banking products. These factors include trust in the Islamic banking system, service quality, suitability of products with Islamic values, and the level of benefits offered. In addition, this study also shows that when Islamic banks hold attractive programs for customers, they can influence customers' interest in choosing Islamic banking products.

Item Type: Article
Uncontrolled Keywords: Islamic Bank Products, Customer Interests, statistical methods
Subjects: Economics and Business
Depositing User: Ni Nyoman Mei Antari
Date Deposited: 22 Apr 2025 00:52
Last Modified: 22 Apr 2025 00:52
URI: https://karya.brin.go.id/id/eprint/27711

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