Measurement of capability level using cobit 5 framework (case study: PT Permodalan Nasional Madani)

PT Permodalan Nasional Madani (PNM) is an Indonesian State-Owned Enterprise (BUMN) engaged in financial services. PT PNM aims to assist the development of micro, small, and medium enterprises and cooperatives. PT PNM uses the PNM Digi application system in running the company. With the existing problems, PT PNM needs to evaluate IT governance by conducting an information technology audit. In conducting an audit, a framework, namely COBIT 5, is needed to measure the level of capability the company possesses. The results of measuring the capability level are at level 1, namely by achieving an average score of 59% for the EDM03 process, 67% for the APO12 process, 52% for the APO13 process, and 53% for the DSS05 process. The level gap is 1 level with a comparison of current conditions with the conditions expected by the company, namely at level 2. Recommendations are given to improve corporate information technology governance.