Hotel housekeeping leadership: Local wisdom that brings truth as the authority

Housekeeping is commonly regarded as an unappealing and thus overlooked and undervalued department in the hospitality industry. Shifting the perception of housekeeping from an undervalued to a valued department requires strong valuebased leadership that stems from local wisdom and is relevant to contemporary hospitality leadership. This phenomenon piques the interest of the researcher who is looking into proven best practices in local wisdom-based housekeeping leadership that have been shown to be effective in transforming housekeeping value into pride and a significant role in the hospitality industry. The study's goal is to uncover effective local wisdom-based housekeeping leadership traits used in a variety of well-established hotels. The data was gathered through in-depth interviews and social media monitoring. This study's informants were purposively selected, and they included executive housekeepers and hotel managers with firsthand housekeeping leadership expertise and hands-on housekeeping experience. In order to identify the theme and sub-themes of the housekeeping leadership construct, the data were then investigated using interpretative phenomenological analysis (IPA) procedures, which included data reduction techniques such as coding and categorization. According to the study's key findings, local wisdombased housekeeping leadership effectively improves housekeeping quality performance and transforms housekeeping value to be highly recognized.