Integration of mobile based Queuing Systems

The amount of time and energy that is wasted when people queueing for public services is a serious problem. More ever if the queuing done by busy or sick people. Due to the busyness, a person sometimes has to complete several matters at different places in short period of time. Therefore, we need a queuing system that is able to integrate all queuing services, so the public can do all queuing processes more comfortly without having to cram into a queue. In addition, by integrating all community of queuing services, someone can get the several services by only registering a single application. The working system of this application is to distribute information on service position and estimated waiting time. To design the system, a survey was carried out in several public service facilities in Makassar and Gowa Regency. Beside that, literature studies on similar papers were carried out. System planning, analysis and design were applied using the SDLC method. The results of this design is expected to be a model that can be used as an appropriate reference to implement integration of mobile-based online queuing systems.