Items where Author is "Sanyuan, Fernando"
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Sanyuan, Fernando (2022) Analisis perbaikan kualitas pelayanan menggunakan metode service quality (Servqual) di PT. Bestindo Cakra Utama. Jurnal Terapan Teknik Industri, 3 (2): 3. pp. 80-89. ISSN 2722 3469