Items where Author is "Ferdi, Antonio"

Naomi, Miryam and Ferdi, Antonio (2022) The effect of social media content on customer engagement and its impact on customer intention. Jurnal Manajemen Pemasaran, 16 (2): 7. pp. 115-125. ISSN 1907-235X

Agus, Heriyanto and Ferdi, Antonio (2022) Antecedents of patient experiential satisfaction and its impact on patient loyalty (a study of obstetric service in a mother and child hospital in Indonesia). Indonesian Marketing Journal, 2 (1): 4. pp. 49-68. ISSN 2776-6004