Items where Author is "Aurellia, Calista"
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Aurellia, Calista and Esther, H. Kuntjara (2023) Politeness in addressing and requesting used by the salespersons to the customers at UMC e-commerce. Kata Kita: Journal of Language, Literature, and Teaching, 11 (3): 6. pp. 398-406. ISSN 2598-7801