Information technology governance design in DevOps-based e-marketplace companies using COBIT 2019 framework

Merryana, Lestari and Ade, Iriani and Hendry, Hendry (2022) Information technology governance design in DevOps-based e-marketplace companies using COBIT 2019 framework. Intensif : Jurnal Ilmiah Penelitian Teknologi dan Penerapan Sistem Informasi, 6 (2): 7. pp. 233-252. ISSN 2549-6824 (Online) 2580-409X (Print)

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The E-Marketplace system is a digital place where sellers and buyers meet virtually, and transactions can be processed safely. E-Marketplace companies are oriented toward consumer-centric products and services and operate and have 24/7 non-stop transaction activities. E-Marketplace system development has become the digital transformation in Information Technology (IT) governance that meets the requirements of a system-based automated control with the application of DevOps principles. This study uses a mixed method approach through questionnaires, interviews, expert judgment, and relevant literature reviews related to the e-Marketplace system and IT governance concepts using the COBIT 2019 framework, which has 11 design factors with 40 IT processes to obtain the most appropriate governance model for e-Marketplace companies. The results were obtained in the form of 6 (six) methods in the IT governance model using the DevOps approach, namely the APO03 – Managed Enterprise Architecture, APO04 – Managed Innovation, BAI04 – Managed Availability and Capacity, BAI06 – Managed IT Changes, BAI11 – Managed Projects, and DSS03 – Managed Problems with a score ≥ 75 and the capability level target is at level 4.

Item Type: Article
Uncontrolled Keywords: Information Technology Governance, E-Marketplace companies, DevOps, COBIT
Subjects: Computers, Control & Information Theory
Computers, Control & Information Theory > Applications Software
Economics and Business > Domestic Commerce, Marketing, & Economics
Depositing User: - Dina -
Date Deposited: 11 Jul 2023 07:14
Last Modified: 11 Jul 2023 07:14

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